Live / Casino
These terms set out what you agree to when you access bcjilicom, and what we commit to in return — covering account use, wallet transactions through GCash, Maya, and GrabPay, and access to game content where local law permits. Read them before you start; they apply each time you log in.
By accessing bcjilicom — whether through a mobile browser or any other route — you agree to these terms in full. They cover every action taken under your account: opening sessions, placing activity within the lobby, funding your wallet via GCash, Maya, or GrabPay, and withdrawing any resulting balance. We reserve the right to update these terms when required; the current version is always displayed here, and continued use of the platform after an update means you accept the revised terms. Eligibility to use bcjilicom depends on the laws of the region where you access it. We do not represent that access is lawful in every jurisdiction, and it is your responsibility to confirm that use is permitted where you are located. Accounts are personal — you may not share login credentials, allow another person to act under your account, or register more than one account. Any activity conducted under your registered details is treated as authorised by you. Wallet activity processed through GCash, Maya, and GrabPay is subject to both these terms and the terms of the respective payment provider. If there is a conflict between those provider terms and ours regarding a transaction, we will work to resolve the matter through our support channel.
Not every part of your experience falls under these terms in the same way. Understanding which areas are covered — and where third-party terms take over — keeps expectations clear and avoids confusion if a question comes up later.
These terms apply fully to your account login, session activity, and the credentials you use to access the lobby. You are responsible for keeping your login details secure. Any session opened with your credentials is treated as authorised by you.
Deposits and withdrawals processed through GCash, Maya, or GrabPay fall within these terms for the portion handled by our platform. The payment provider's own terms govern the transfer leg between your e-wallet and our system.
Access to slots, live dealer tables, and other lobby content is governed by these terms. Individual game mechanics — such as bonus rounds or prize calculations in titles like Crazy Time Live — are determined by the game provider and shown within the game itself.
Links or integrations that take you outside bcjilicom — including payment provider portals and any external service — operate under that third party's own terms. We have no authority over those terms and are not liable for the conduct of external services.
These terms are not one-sided. You have practical actions available to you at any point — reviewing your transaction records, correcting account details that are no longer accurate, raising a question about how your account or wallet has been handled, and requesting support through the channels we provide. Your account dashboard shows the current state of your wallet balance, transaction history, and registered details after login. If something looks wrong — a transaction amount, a payment method record, or a personal detail — you can raise it directly through our support path. We aim to respond to account correction requests and transaction queries in a reasonable time; the status of your request will be reflected in your support correspondence. You do not need to submit a formal legal document to ask a question or flag an error. A message through our support channel is enough to start the process.
Your full transaction history — including GCash, Maya, and GrabPay activity — is visible in your account dashboard after login. Check it regularly to confirm that all entries match activity you authorised.
If your registered name, contact number, or linked payment details are incorrect, contact support to request a correction. We will verify your identity before applying changes to sensitive account fields.
Questions about how a term applies to your account, a wallet transaction, or a session outcome can be sent through our support channel. We will respond with a specific answer tied to your account, not a generic reply.
If you decide to close your account, contact support to initiate the process. Any remaining wallet balance that is eligible for withdrawal will be processed according to the steps shown in your account at the time of the request.
If a term is unclear or you have a specific question about how it applies to your account, our support team is the right place to start. You can reach us through the channels below — describe your question or concern in as much detail as possible so we can give you a direct answer.
Open the live chat widget from any page in the lobby. It connects you to our support team and is the quickest route for account and terms questions.
For detailed or document-based questions about these terms, send an email through the contact address shown in your account settings. Include your registered account details so we can locate your record.
The Help Centre section in your account dashboard contains answers to common terms questions, wallet transaction rules, and account access conditions. Check there first for quick answers.
Applying these terms consistently is how we keep the platform reliable for every account holder. Here is how we handle the key areas that affect your data, your session, and your account records.
The personal details you provide at registration — and any updates you submit through support — are held for the purpose of operating your account. We do not sell your details to third parties. The types of data we hold and how long we keep them are described in our Privacy Policy.
We use cookies to maintain your session state across pages and to remember login preferences on your device. You can manage cookie settings through your browser. Disabling certain cookies may affect how lobby navigation and account features behave during your session.
We apply security measures to your account that include login verification and session monitoring. If we detect unusual access patterns, we may temporarily restrict account activity and contact you via your registered details to confirm authorisation.
If you believe a term has been applied incorrectly to your account, or if you want to request a review of a decision made under these terms, submit your request through live chat or email. Include your account reference and a description of the specific term or transaction in question.
These are the questions we hear most often about how these terms apply to accounts, transactions, and access conditions. If your question is not covered here, contact us through live chat or email.
Yes. These terms apply to all wallet activity on bcjilicom, including deposits and withdrawals processed through GCash, Maya, and GrabPay. The payment provider's own terms also apply to the transfer portion handled on their side. Both sets of terms are in effect simultaneously for any transaction.
We may update these terms when circumstances require it. When we do, the revised version is published here immediately. Continued use of your account after an update is treated as acceptance of the new terms. We recommend checking this page periodically, especially if your account use patterns change.
Access to bcjilicom depends on whether local law in your region permits it. If you access the platform from an ineligible region, these terms do not grant you a right to continue use. We may restrict or close accounts that are found to be operating from regions where access is not permitted.
Your account dashboard shows your registered details, transaction history, and linked payment methods after login. For a broader picture of what data we hold and how it is used, refer to our Privacy Policy. You can also contact support to request specific information about your account record.
No. These terms permit one account per person. Registering multiple accounts is a breach of these terms and may result in the suspension of all associated accounts. If you have lost access to your account, contact support to recover it rather than creating a new one.
Contact us through live chat or the email address in your account settings. Describe the specific term you believe was applied incorrectly and the account activity it relates to. We will review the matter and respond with a decision tied to your specific account record, not a template reply.